Privacy Policy

Karma Mama is committed to respecting your privacy, and we are aware that you trust us with your personal information. Below you can read which data we collect, why we collect this data, and how we use it to improve your experience using our website. 

We may change this policy when we deem it necessary or if required by law. Changes will take effect immediately upon their posting on the website. If you have any questions about our policy, please send an email to hello@karma-mama.com.

Collected Data
Depending upon your use of our website, we may collect some or all the following data:
  • Personal information such as name, gender, or date of birth
  • Contact information such as email addresses and telephone numbers
  • Demographic information, preferences, and interests
  • Financial information such as credit/debit card numbers
  • Location for shipping
  • Language preference
  • IP addresses (automatically collected)
  • Web browser type and version (automatically collected)
  • Operating system (automatically collected)
Use of data
We use your data to provide you with the best possible service and experience. Including:
  • Handling your payment
  • Deliver goods and services to you
  • Responding to communications from you
  • Providing and managing your account
  • Providing and managing access to our website
  • Responding to communications from you
  • Inform you about changes to our services and products
  • Personalizing and tailoring your experience on our website
  • Personalizing and tailoring our products and services to you
  • Personal data if we are legally obliged
  • Send emails that you have subscribed to (newsletters, alerts, order updates, etc.)
  • Analysing your use of our website and gathering feedback to improve our website and your user experience
Security
Your data is confidential and if you pass on your details via the website, this is done via a secure SSL connection (the Secure Socket Layer). We will never sell your data and we only pass on your details to third-party providers to the extent necessary to allow them to perform the payment, processing, and shipment of your order.

Opt-out 
In case you change your mind after you opt-in, you can always opt-out at any time by unsubscribing from our newsletters or other emails.

Cookies
Cookies are small bits of data kept on a web browser. This allows the website or browser to collect user data and enable user-specific features such as personalization and tracking. Below you can learn more about the cookies we use. 

Functional cookies: essential cookies needed for our website to function. 
Marketing cookies: used to monitor our website and track user behaviour. They help improve the quality and user experience of our website and tailor information and advertising to personal interests.

Some functions of our website may not work when cookies are disabled.
 
Sensitive data
Our website has no intention of collecting information about website visitors younger than 16 years of age. Unless permission from their parents or guardian. We cannot verify whether a visitor is over 16, and we recommend that parents be involved in the online activities of their children, to prevent data from being collected on minors. 

Retention 
We only keep your data for as long as needed and if you would like to inspect, change or delete your data, you can do so in your account or by sending us an email to hello@karma-mama.com

Disclosure 
We may disclose your data if required by law or if you violate our Terms & Conditions. 

Scope
This policy only applies to the use of the website of Karma Mama. It does not extend to any websites linked to by us, or other users of our website. We have no control over how your data is collected, stored, or used by other websites. Please check the privacy policies of the websites before providing any data to them.